Online Services

 

Welcome to Access 311

Find all of your answers to city related questions and non-emergency services 24 hours a day.

Call 311 or (709) 754-CITY (2489)

Online Services

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Access St. John's - Application for Submit a Request logo

Are you looking for information, want to request City services or report an issue? Submit an Access Request right from your computer. 

St. John's e-Updates logo

Subscribe to City of St. John's e-Updates on a variety of topics like news, events or advisories. Select a category of interest such as ‘community events’ and enter your e-mail address. Receive an e-mail each time the city posts a new item. Get involved with your city and stay current by following the City'sTwitter and Facebook accounts.

White cat sitting down looking up

Animals that are impounded, of suitable temperament, and not claimed by their owners within a five-day period may be offered for adoption. If you are looking for a pet, visit our Adoptable Pets page for a listing of animals that are looking for permanent homes.

 

AVL-Where is my Plow?

Want to see where the plow is before you shovel? AVL is our Automatic Vehicle Location application that will show you where City of St. John’s equipment is currently working. This application specifically focuses on loaders, salters and graders for snow clearing operations. The link above will launch in a new window and does not work on touch screen devices.

Picture of a gavel

Looking for a City by-law or regulation?  You can find them all on the City's website in one convenient location. If you are searching for a specific by-law, the page has a handy search feature that will help you find what you are looking for.

CURB IT! Website logo

The City has launched a website for all of your garbage, recycling and waste management needs, visit us at curbitstjohns.ca for all your waste management information including garbage and recycling schedules, bulk pick-ups, household hazardous waste disposal, details on the recycling program and much more.

Downtown Snow Removal

If you live or work in the downtown area, you may have to move your vehicle for snow removal. Want to know where and when downtown snow removal operations are scheduled? Select the link above to use our application that gives you a complete listing. You can also subscribe to 'Snow Removal (Downtown)' to receive daily e-mail updates by visiting St. John's e-Updates .

Downtown Street Cleaning truck

When will my street be cleaned? Select the link above and use our application to find out when any downtown City street will be cleaned. Regular operations start in April and end in September, with enforced parking restrictions.

Finding Your Ward icon

Do you need to find out what Ward you are in and who is your councillor? This link will take you to an application where you can search by your address.

Forms on a desk.

We have a limited amount of forms, permits and applications available to the public on-line.  Please visit us on-line at  Living in St. Johns - Forms and Applications.  Many of our forms can easily be downloaded with instruction on how and where to submit your form.

Picture of Garbage and Recycling
Do you want to find out when your garbage and recycling will be picked up? Select the link above to find out the schedule for any City address. Please visit curbitstjohns.ca for full details on City of St. John’s garbage and recycling services.
GoBus Accessible Transit logo

GoBus Accessible Transit is the St. John's area para-transit system. It operates within the municipalities of St. John’s and Mount Pearl only.  Visit our website page GoBus Accessible Transit to find out more information for booking transportation.

Map of St. John's

Do you need to find a City street or address? The Mapcentre can provide a graphical view with planning layers for zoning, heritage buildings and heritage areas. This application will launch in a new window and is not supported on IOS (Apple) and Android devices.

Property Assessment Search picture

How much is my property assessed for? Select the link above to find any City assessed property. This application will give you details on residential property value, business property value, water units and vacant land values. This value is the amount your taxes well be calculated on.

Picture of Garbage and Recycling

Need to dispose or recycle an item? Just type your item into the lookup and you will find where it is supposed to go. Please visit curbitstjohns.ca for full details on City of St. John’s garbage and recycling services.

Child Swimming

Register for or inquire about recreation programs with the City of St. John’s. Select the link above to launch our RECconnect application. Register online for all programs using your Login ID and PIN. The City is pleased to offer a fast, easy, convenient and secure method of online registration that is open every day, all day long.  Visit our Recreation page for more information.

Snow Clearing Street Priority plow

Want to know the snow clearing priority of your street? Select the link above to use our application to find out what the street priority is for snow plowing and ice control on City streets. Just scroll to the bottom of the page and select your street.

Ward Map Application picture

Do you need to find out what ward you are in and who is your councillor in a map view? Select the link above to launch our Ward Map application to find your councilor and ward. This application will launch in a new window and is not supported on IOS (Apple) devices.

Web Camera picture

Do you want to see the road conditions around St. John's? Select the link above to view live camera images of New Gower Street, Middle Pond, Shea Heights, Thorburn Road and Windsor Lake.

Online Services