Career FAQ

Career FAQ

  1. How do I apply for a job with the City?
  2. Can I submit my application in person?
  3. Will my resume be kept on file for future job competitions?
  4. What documentation do I need to provide during the recruitment process?
  5. Do I need my High School Diploma for employment with the City?
  6. Will applicants have to go through skill testing and/or medical assessment?
  7. Will I be notified if I am not selected for an interview?
  8. How will I know if a position has been filled?
  9. What if I require an accommodation to participate in the selection process?
  10. Who can I contact if I cannot access Current Career Opportunities or experience difficulty in navigating the candidate Career Portal?
  11. Does the City of St. John's offer work term opportunities to students?

How do I apply for a job with the City?

To apply for a position, you must have a City of St. John’s online candidate profile. Please follow the steps below to view available positions, create a candidate profile and submit an application.

  • Visit the Career Opportunities page to view public job postings.
  • Select the job title to view the job posting details and description.
  • If interested in applying, click the “Apply for this Job” button located at the bottom of the page.
  • You may be asked to answer some preliminary questions about your qualifications for the position. If so, please provide answers and click “Apply for this job”.
  • You will then be prompted to create a user profile
  • A valid email address is required in order to create a profile
  • A copy of your resume can be uploaded and information will be pulled from your resume to fill in some of the basic fields (i.e. name, address, etc.). Verify the information that is populated and continue to fill in any additional required fields.
  • Once a profile has been created you can log in anytime to update your information, add skills, and upload any additional supporting documents.

Creating a career profile will speed up the application process by eliminating the need to fill out personal information each time you apply for a position; however, you are responsible for ensuring that your profile is updated with the most recent and accurate information as your personal details or qualifications change.

If you experience technical difficulties with creating your profile or submitting an application, you can call 1-877-427-7717 Monday to Friday from 8 a.m. to 8 p.m. EST or email webhelp.njoyn@cgi.com.
 
Can I submit my application in person?
No. The City of St. John’s no longer accepts applications in person, by email, fax, or mail. Only applications submitted electronically through the City’s Career Portal will be considered.
 
Will my resume be kept on file for future job competitions?
While your candidate profile will remain in our recruitment database you must apply for each job posting that interests you to ensure that your application is considered and that all requested information is provided.
 
What documentation do I need to provide during the recruitment process?
The requirement to submit documents during the recruitment process will be indicated on the job posting.

You may be asked to provide:
• Academic diplomas
• Training certificates
• Certificate of Conduct
• Vulnerable Sector Check
• First Aid / CPR certificates
• Driver's licence
• Current Driver's Abstract
 
Do I need my high school diploma for employment with the City?
Yes. The City's minimum educational requirement is a High School Diploma or equivalency (GED or ABE).
 
Will applicants have to go through skill testing and/or a medical assessment?
Depending on the position, general aptitude or job specific skill testing may be included in the recruitment process. Pre-employment medicals are required for most City of St. John’s positions; further information about this step will be discussed during the interview stage.
 
Will I be notified if I am not selected for an interview?
 We sincerely appreciate and thank all applicants for their interest in employment with the City of St. John’s, however only those selected for an interview will be contacted.
 
How will I know if a position has been filled?
The City of St. John’s no longer posts notices to advise when employment opportunities have been filled. However, if you have applied for a specific job competition, you will receive notification by email when the opportunity has been filled or cancelled.
 
What if I require an accommodation to participate in the selection process?
Please make the Recruiter aware of any accommodation that is required when you are contacted to participate in the testing or interview stages of the recruitment process. The City of St. John’s is committed to ensuring candidates of all abilities may participate in the recruitment process without barriers.
 
Who can I contact if I cannot access Current Career Opportunities or if I experience difficulty in navigating the candidate Career Portal?
Live support is available to assist with technical difficulties. Please contact the Njoyn Helpdesk by email at webhelp.njoyn@cgi.com or by phone at 1-877-427-7717.

If your difficulty is related to an accessibility barrier please contact hr@stjohns.ca.
 
Does the City of St. John’s offer work term opportunities to students?
Yes. The City of St. John’s recognizes the value of Co-operative Education programs and workplace exposure. The City offers a number of work term placements in a variety of departments throughout the year.

The City has an affiliation with Memorial University of Newfoundland, College of the North Atlantic and many of the private accredited post-secondary colleges.

Work term placements are coordinated through the applicable educational institution. Interested students should contact the co-operative education office at their post-secondary institution for information about current opportunities available at the City of St. John’s.