Public Works

Public Works

Public Works strives to improve the quality of life for residents of the City of St. John’s through responsive, efficient and effective delivery of essential services to every neighborhood, while endeavoring to preserve, improve and construct infrastructure within the city. In performing these duties, the department will make every effort to efficiently apply the best possible management and technology, at the lowest possible cost, to achieve the most effective results.

Public Works enhances City of St. John’s quality of life by providing our neighborhoods, businesses and visitors with efficient, quality essential services necessary to meet the demands of our growing, diverse community. Public Works protects public health and safety and the natural environment by producing and distributing clean water, by collecting and treating wastewater and picking up solid waste and recyclables from households and businesses in a predictable and consistent manner.

Public Works strives to promote the economic vitality of the City through the efficient operation and maintenance of safe, economical and effective road transportation and pedestrian sidewalk systems. The department accomplishes this by ensuring that snow and ice control is performed, potholes and trip hazards are repaired, streets and sidewalks are swept, all traffic and pedestrian signals, signs and pavement markings are operable and safe.

Public Works maintains, repairs, rehabilitates and improves the condition of the City's physical and natural assets in order to preserve and protect the major investment in its infrastructure so that the City may realize the maximum possible benefit of its intended purpose and to adequately preserve these assets for succeeding generations. In addition to the transportation infrastructure, the department maintains all water, wastewater and drainage infrastructure. It provides service excellence in the maintenance of public facilities and non-profit housing to meet the requirements of staff, occupants and the public in a manner consistent with regulatory and other policy constraints. Public Works develops, enhances and maintains City parks, playgrounds, trails, open spaces and sports facilities including ball fields, soccer pitches and tennis courts in order to provide opportunities for relaxing and quiet and healthy enjoyment for residents. The department also maintains all public trees in the urban forest. To support all these activities the City requires a fleet of various types of specialized vehicles which is also maintained by the department.

It is our continuing goal to engage all citizens of St. John’s and to communicate the service level expectations of the community and to provide those services that enhance the quality of life for residents of the City in which we live. The department will continue to provide technical advice and to educate management, elected officials and the public on the importance of Public Works.

The Department of Public Works with the City of St. John’s is responsible for:

Public Works Organizational Chart

Hours of operation are Monday to Friday, 9 a.m. to 4:30 p.m.
Public Works head office is located at the Municipal Depot on Blackler Avenue.

Contact us at:
Public Works – City of St. John’s
P.O. Box 908, St. John’s, NL  A1C 5M2
Phone: 311 or 709-754-CITY (2489)

The Administration Division provides the overall administration of the Department and includes the Deputy City Manager, professional, secretarial and clerical support including timekeeping.

Water and Wastewater
The Water and Wastewater Division is responsible for the protection of the environment and the public health of residents through its major activities. 

The division treats raw water from internal City’s supply reservoirs and the Bay Bulls Big Pond Regional Water reservoir, providing clean and safe potable water. The treated water flows through the distribution system to provide drinking water for residential homes and businesses and water for fire protection. The activities of this division are related to the operation and maintenance of all water treatment plants, pumping stations, water mains, service lines, fire hydrants, valves and related infrastructure. The division is also responsible for promoting water conservation in the City.

The Water and Wastewater division oversees a network of sanitary, storm water and combined sewers for the conveyance of wastewater and rainfall runoff. The division is responsible for the operation and maintenance of all related infrastructure including mains, service lines, outfalls, manholes, pumping stations, catch basins and the Riverhead Wastewater Treatment Facility. This facility treats sanitary wastewater from several municipalities in the St. John’s Metropolitan region. 

The division is also responsible for the Utility Crew function which responds to service requests and other road, water or sewer problems which occur outside of normal working hours.

The Roads and Traffic Division is responsible for maintaining the network of streets and sidewalks in the City so that safe and efficient movement of pedestrians, motorists and cyclists is possible. This is accomplished by maintaining street and sidewalk surfaces through such activities as street sweeping, asphalt and concrete repair. The division provides and maintains traffic control signs, signals and pavement markings. During the winter it performs snow plowing, snow removal, sidewalk plowing and ice control activities. It is also responsible for the inspection and monitoring of pole installations by utility companies and street excavations by the private sector.

Waste and Recycling
The Waste and Recycling is responsible for providing curbside garbage and recycling collection for residents and businesses of St. John’s. This division operates the Robin Hood Bay Regional Waste Management Facility, a modern and environmentally-sound integrated waste management facility, servicing the eastern region of the province from the Clarenville area to St. John’s.

The Fleet Division function supports other City operations. It provides for the acquisition, management and maintenance of the City’s fleet of heavy equipment and automotive vehicles.  This division manages vehicle rentals and is responsible for developing the City’s fleet replacement plan.

Parks and Open Spaces
The Parks and Open Spaces Division improves the livability and vibrancy of the City by providing places and opportunities for residents to gather for relaxing, quiet and healthy enjoyment. This division is responsible for developing, enhancing and maintaining City parks, playgrounds, trails, open spaces and sports facilities including ball fields, soccer pitches and tennis courts.

The Division also maintains all public trees in the urban forest.

During winter this Division provides snow clearing and ice control for City buildings and selected steps and laneways throughout the City.

City Buildings
The City Buildings Division provides a supportive service by maintaining City owned buildings in a manner that adheres to safety, health and environmental standards and all applicable laws, codes and regulations. This ensures staff, citizens and occupants that use these buildings can function in a proper environment. It is responsible for the structure maintenance and the repair and operation of the plumbing, electrical and heating and ventilation systems within these facilities.

It is also responsible for the maintenance of all of the City’s non-profit housing units which provide quality affordable housing to low and moderate income individuals and families.