Wednesday, July 15, 2020 - 12:45 PM

How to Pay Your Tax Bill

COVID-19 Update

Due to COVID-19, City Hall is still closed to the public. However, City staff are still working and available to you via phone, email or appointment.

During the month of July, commercial and residential tax bills are being mailed to property owners. 

How can I pay my bill?
Did you know that most payments to the City can be made by debit by calling 311? There is no need to visit; contact us by phone at 311 or 754-CITY (2489), or email to discuss options.

The easiest way to make payments on your taxes is online or through bank deduction. To set up online payments with your bank, locate your account number on your municipal tax bill. Most banks want you to omit the first two zeros when setting up the payment. Here are the names the City’s most common banks use for this preauthorized payment:

Name of Bank Name to search
Bank of Montreal ST. JOHN'S, TAXES
Hong Kong Bank City of St. John’s Nfld. Taxes
Simplii Financial St. John’s Taxes
Royal Bank of Canada ST. JOHN’S NFLD. 
Scotia Bank St. John’s City Taxes
TD Canada Trust St. John’s Taxes (include first 2 Zeroes of account#)

What if I absolutely need to visit City Hall to complete my business?
If you absolutely must speak with one of our representatives in person, you must make an appointment; we are not open for drop-ins.

To book a phone appointment with a City representative:

More on Tax Bills...
In light of the economic impact the COVID-19 pandemic continues to have on residents and businesses, City of St. John’s Council is pleased to announce it has extended the interest free period on residential and commercial property taxes and water tax to December 31, 2020, from the previously announced date of August 31, 2020.
The City of St. John’s recently mailed a portion of the 2020 Municipal Tax Bills showing an incorrect heading. The bill reads January to June 2020, it should read July to December 2020. Revised bills are currently being issued. The bills also are printed on our standard form, which indicates that City Hall is open to accept payment. Unfortunately, due to the pandemic, we are not open to general traffic at this time. Your new bill with the corrected date includes an insert explaining our current operations. The City apologizes for the inconvenience this may cause.