Media Tools

The City of St. John’s is committed to maintaining a positive relationship with members of the media to assist in the communication of our programs, services, issues, initiatives, and events. 

The Communications Division is responsible for media relations, emergency communications, and issues management. 

Apart from matters related to St. John’s Regional Fire Department, St. John's Sports and Entertainment Ltd. and Metrobus, all media inquiries should be directed to Communications. When making a media inquiry, please identify what topic you require assistance with, contact information and deadline.

Hours of operation and response times

The City responds to media inquiries during regular hours of operation: Monday to Friday, 9 a.m. to 4:30 p.m. (excluding holidays).

Receipt of your interview or information request will normally be confirmed on the same day and every effort will be made to meet your deadline. 

Media contacts

City of St. John's 

Metrobus 

St. John’s Regional Fire Department

St. John's Sports and Entertainment Ltd.

Access St. John’s

If you are a member of the general public and you wish to report an operational issue or emergency to the City, contact Access St. John's.