Recreation Registration - Error with RECconnect Age Categories

We have become aware that some residents have had trouble when registering for recreation programs due to an error in the RECconnect system that is affecting the accurate reading of age categories.

This issue has been escalated to the software provider, and we are currently awaiting a resolution. In the meantime, if you are experiencing this issue, please contact one of the following to have your correct date of birth manually added to your account:

• Email recreation@stjohns.ca or recconnect@stjohns.ca
• Call the H.G.R Mews Community Centre at 709-576-8499 or the Paul Reynolds Community Centre at 709-576-8631

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue.