We are currently experiencing an issue affecting Bell customers who are unable to reach Access St. John’s by calling 311 or 709-754-2489 (CITY). Residents using Telus and Rogers services are not experiencing this issue. We are investigating the matter and will provide an update when available. Access can still be reached by email at access@stjohns.ca or residents can submit an inquiry online. The City apologizes for any inconvenience and appreciate your patience.