Property Concerns & Enforcement
We have by-laws in place to set standards for property maintenance and usage, and to encourage considerate and respectful relationships between people who live, visit and work in the City.
Inspection staff enforce the City's various property By-Laws. Our staff investigate things such as:
- Abandoned Vehicles
- deteriorated fences or decks
- garbage and debris on property
- general condition of a property (e.g. in need of repair or paint)
- noise complaints
- unapproved business occupancies
If we find a violation, property owners receive a notice to fix the issue. Failure to comply may result in legal action. We may also hire a contractor to do the work, at the owner's expense.
Make a complaint
We review and prioritize all complaints. Those of a life safety nature get high priority and we act on them immediately. To make a complaint, contact Access St. John's:
- Phone: 311 or 754-CITY (2489)
- Email: access@stjohns.ca
- Online: Submit an inquiry using our online portal.
Ticketing of Violations
The City has the authority to issue tickets for violations of various by-laws and regulations. The fine is set by provincial law at $100 per violation. So, if a person is found to be in violation of several sections of the same by-law, they can get a separate ticket for each violation.
We cannot cancel a ticket once issued and served.
Contesting a ticket
The property owner must complete the bottom section of the ticket and submit it to Provincial Court in the required time frame. If you don't contest the ticket in the time specified, the Court assumes you pleaded guilty and you are convicted. You have to pay the fines as ordered. If you contest the ticket, the Court will set up a trial date and notify you.
Failure to pay fines will result in the unpaid fines becoming a tax lien against the property where the violation(s) occurred.
Tickets may be issued for violations of the following By-Laws and Regulations:
- Adult Materials Display Regulations
- Amusement Machines By-Law
- Animal Control Regulations
- Anti-Litter By-Law
- Building By-Law
- Commercial Maintenance By-Law
- Commercial Vehicle Parking By-Law
- Electrical By-Law
- Fire Hydrant By-Law
- Heritage Area Sign By-Law
- Mobile Sign By-Law
- Noise By-Law
- Open Air Fire Regulations
- Plumbing By-Law
- Pool By-Law
- Residential Property Standards By-Law
- Sanitation Regulations
- Sign By-Law
- Snow Removal Regulations
- Taxi By-Law
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