By-laws & Policies

The City of St. John's Act allows our organization to establish rules for how we operate and what we are able to enforce through ticketing and other means. To read these documents, select the appropriate database and search your topic of interest.

Enforcement

The City maintains by-laws to support the safety and well-being of our community and to encourage respectful relationships among residents, visitors, and businesses. Our staff investigate by-law concerns and enforce these standards.

To learn more about the enforcement of property concerns, visit our Property Concerns & Enforcement page. 

Report a Violation 

We review and prioritize all reports of violations to our by-laws. Those of a life safety nature get high priority and we act on them immediately. To report a violation, contact Access St. John's at 311 or 709-576-CITY (2489).

Contact Us

City Hall
10 New Gower Street, St. John's, NL
P.O. Box 908, St. John's, A1C 5M2
Phone: 311 or 754-CITY (2489)
Email: access@stjohns.ca

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