Frequently Asked Questions

Review our frequently asked questions to learn more about the job application. 

If you are unable to submit an application electronically through the City's Career Portal and require accommodations to participate in the application process, we encourage you to contact Human Resources at hr@stjohns.ca or call 311 or 754-CITY (2489). 

Your candidate profile will remain in our recruitment database, but you must apply for each job posting that interests you to ensure that your application is considered and that all requested information is provided.

The requirement to submit documents during the recruitment process will be indicated on the job posting. You may be asked to provide:

  • Academic diplomas
  • Training certificates
  • Certificate of Conduct
  • Vulnerable Sector Check
  • First Aid / CPR certificates
  • Driver's licence
  • Current Driver's Abstract

Yes. The City's minimum educational requirement is a High School Diploma or equivalency (GED or ABE).

Depending on the position, general aptitude or job specific skill testing may be included in the recruitment process. Pre-employment medicals are required for most City of St. John's positions; further information about this step will be discussed during the interview stage.

We sincerely appreciate and thank all applicants for their interest in employment with the City of St. John's, however only those selected for an interview will be contacted.

The City of St. John's no longer posts notices to advise when employment opportunities have been filled. However, if you have applied for a specific job competition, you will receive notification by email when the opportunity has been filled or cancelled.

Please make the Recruiter aware of any accommodation that is required when you are contacted to participate in the testing or interview stages of the recruitment process. The City of St. John's is committed to ensuring candidates of all abilities may participate in the recruitment process without barriers.

Live support is available to assist with technical difficulties. Please contact the Njoyn Helpdesk by email at webhelp.njoyn@cgi.com or by phone at 1-877-427-7717.

If your difficulty is related to an accessibility barrier please contact hr@stjohns.ca.

Yes. The City of St. John's recognizes the value of Co-operative Education programs and workplace exposure. The City offers a number of work term placements in a variety of departments throughout the year.

The City has an affiliation with Memorial University of Newfoundland, College of the North Atlantic and many of the private accredited post-secondary colleges.

Work term placements are coordinated through the applicable educational institution. Interested students should contact the co-operative education office at their post-secondary institution for information about current opportunities available at the City of St. John's.

Contact Us

City Hall
10 New Gower Street, St. John's, NL
P.O. Box 908, St. John's, A1C 5M2
Phone: 311 or 754-CITY (2489)
Email: access@stjohns.ca

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