Lost and Found Pets
Our goal is to match lost animals with their owners. This lost and found service is updated on a daily basis.
If you have lost or found an animal:
- Call Access St. John's at 311 or 709-754-CITY (2489)
- Email humaneservices@stjohns.ca with your lost pet's description, age, sex, colour, location lost and current pictures
Humane Service Officers respond to calls about injured animals. When we collect an injured animal, we seek veterinary hospital medical attention immediately. Dead animals are picked up and descriptions kept on file to be matched with an owner if the animal is reported lost. Privately owned animals are the responsibility of the owner.
Humane services only respond to stray animals within the city limits. If the animal is outside the city, please contact the proper municipality.
Impound Fees
If your animal is impounded, there are fees to pay upon release of the animal. The fees increase for each time the animal is admitted to the shelter in a 12-month period.
First Impound Fee $50
Second Impound Fee $75
Third and any subsequent incidents within a 12-month period $100
Ward Fee (charged for every 24 hours the animal is held at the shelter) $11.50
If the animal is not registered with the City of St. John's the owner will have to pay an additional $15 to have the animal licensed, as outlined in Section 6 of the Animal Control Regulations.
The owner will be responsible for any drugs, medication or supplies used by the shelter veterinarian before the animal is released.
Animal Control Regulations on Impounding
The Officer may seize and impound:1. every animal found at large;2. every dog not wearing a collar and tag while off the premises of the owner and not accompanied by a person responsible.The Officer shall make all reasonable efforts to identify and contact the owner of every stray animal received, whether the animal is living or dead.Every animal shall be provided with clean food and water and sheltered in sanitary conditions. The animal shall remain impounded for a minimum of five days or for the length of time prescribed by provincial legislation, unless the animal is claimed by its rightful owner. If not claimed within that time, the animal shall become the property of the City.Where in the opinion of the Officer, in consultation with a veterinarian, an impounded animal is injured or ill and should be destroyed without delay for humane reasons or for reasons of safety to persons, the animal may be euthanized humanely.Where an impounded animal seized and impounded is injured or ill and is treated by a veterinarian, the City shall, in addition to any impoundment fees, be entitled to charge the person claiming the animal for the cost of the treatment.During the impoundment period, the owner may claim the animal upon proof of ownership of the animal and payment to the City of:The appropriate license fee where the dog is not licensed;Applicable impoundment fees; and (Amended 2012/07/10; #1558)Veterinary fees where applicable.An animal that is impounded and not claimed by the owner within the time provided in subsection (3) may be:Adopted for such fees as may be established; orEuthanized by humane methods.
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