Report Animal Cruelty or Neglect

The City of St. John's has three trained provincial inspectors that enforce the province's legislation for companion animals.

Report Neglect or Cruelty 

For urgent concerns, please contact Access St. John's by phone at 311 or 709-754-2489. For non-urgent inquiries, you can submit a request online or email Access@StJohns.ca

Department of Natural Resources Conservation Officers across the province have authority to do animal protection enforcement for farm animals. For farm animals (including horses) report concerns to the Office of the Chief Veterinary Officer. Officers working in the Department of Natural Resources can then conduct a proper investigation.

Animal Protection Legislation

Domestic animals in this province are protected by both federal and provincial laws.

The primary piece of federal legislation is the Criminal Code of Canada, which applies to wilful acts of cruelty or neglect. Section 264.1 covers threats conveyed to a person to kill, injure or poison an animal. Sections 444 to 447 address cruelty directly and are contained in the Part XI "Wilful and Forbidden Acts in Respect of Certain Property”.

The provincial legislation protecting domestic animals is the Animal Health and Protection Act, with eight sets of accompanying regulations. They came into effect May 2, 2012.

Section 68 of the Animal Health and Protection Act (AHPA) provides for the appointment of inspectors by the Minister of Natural Resources to enforce provisions of the Act and its regulations. It also designates members of the RCMP and RNC as inspectors. The Chief Veterinary Officer (CVO) and staff veterinarians are designated as well. Under Section 77, a municipal authority may be designated by the minister to administer provisions of the Act.

Contact Us

City Hall
10 New Gower Street, St. John's, NL
P.O. Box 908, St. John's, A1C 5M2
Phone: 311 or 754-CITY (2489)
Email: access@stjohns.ca

Animal Care and Adoption Centre
81 Higgins Line
St. John's, NL A1B 2Y4
Phone: 709-576-6126
Email: humaneservices@stjohns.ca

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